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Alert for Use of Electric Drip Kettles Imported by Niitsu Kouki Corp. and Sold by Wahei Freiz Corporation

A serious product accident occurred in relation to an electric drip kettle imported by Niitsu Kouki Corp. and sold by Wahei Freiz Corporation. Specifically, a handle made from resin came off the kettle during use and the spilled hot water that scalded the user.

Although the cause of the accident is still under investigation, it is supposed that the connection of the resin handle might be defective.

To prevent further accidents, Niitsu Kouki Corp. and Wahei Freiz Corporation today posted a message on their websites to ask users to stop using the kettle and plan to announce free-of-charge repair for the specified products by the end of December.

The accident was reported as a serious product accident under the provision of Article 35, Paragraph 1 of the Consumer Product Safety Law, and announced today by the Consumer Affairs Agency (Control No. A201100616).

The Ministry of Economy, Trade and Industry (METI) would like to ask the consumers possessing the products to stop using them so as to prevent any further accidents from occurring.

1. Accident phenomenon and recurrence prevention measures

  1. Accident phenomenon

    A serious product accident occurred in relation to an electric drip kettle imported by Niitsu Kouki Corp. and sold by Wahei Freiz Corporation. Specifically, a handle made of resin came off the kettle during use and the spilled hot water that scalded the user.

    Although the cause of the accident is still under investigation, it is supposed that the connection of the resin handle might be defective.

  2. To prevent further accidents, Niitsu Kouki Corp. and Wahei Freiz Corporation posted a message on their respective websites on November 29, 2011 and will directly send a notice to known purchasers. They are planning to announce free-of-charge repair of the specified products by the end of December.

2. Alert product: Product name, model, sales period, quantity, appearance and identification

Product Name Model Sales Period Alert Quantity
Electric drip kettle 1.2L “urbania” G-3425 (lot No. 061126 to 080813) December 2006 to December 2010 15,996 units
Electric drip kettle 1.2L “REGUERE” RM-8056 (lot No. 080713 to 100818) July 2007 to November 2011 13,670 units
  • Appearance of the specified products

    photo:Appearance of the specified products

  • Identification of the specified products (Bottom of the product)

    photo:Identification of the specified products

3. Notice by the companies

The above companies will ask their users to stop using the specified products as follows:

  • Posting of a message on their websites: November 29 (Tuesday), 2011
  • Direct mailing to known purchasers: any time from the end of November 2011

In addition, they are planning to provide an announcement on a free-of-charge repair by the end of December.

4. Alert to consumers

Anyone who has one of the abovementioned specified products is expected to stop using it to prevent further accident and quickly contact companies below.

5. Contact

Contact for Wahei Freiz Corporation
- Telephone Number: 0256-66-8511
- Business hours: 9:00 to 17:00 (except for Saturdays, Sundays and national holidays)
- Website: http://www.wahei.co.jp External Site Link
Contact for Niitsu Kouki Corp.
- Telephone Number: 0256-57-2233
- Business hours: 9:00 to 17:00 (except for Saturdays, Sundays and national holidays)
- Website: http://site.waf.jp/niitsukouki/ External Site Link

Release Date

November 29, 2011

Division in Charge

Product Accident Information and Analysis Office, Product Safety Division, Commerce and Distribution Policy Group

Related Information

Product Safety
 
Ministry of Economy, Trade and Industry
1-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8901, Japan Tel: +81-(0)3-3501-1511
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