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[Joint Release with the Consumer Affairs Agency]Recall (free inspection and repair) of power conditioners for photovoltaic systems manufactured by Omron Corporation

Serious product accidents occurred with smoke emanating from power conditioners for photovoltaic systems manufactured by Omron Corporation and sold by Kyocera Corporation.

It is supposed that the accidents resulted from variation of insulation performance of film capacitors inside the products. Due to the effect of an abnormally high voltage from outside caused by thunder or the like and of ambient temperature during use, the component may have been short-circuited and emanated smoke.

To prevent further accidents, Omron Corporation will today issue a press release, post a message on its website, directly send a notice to users, and will start free inspection and repair of the recalled products.

The accidents were reported as serious product accidents under the provision of Article 35, Paragraph 1 of the Consumer Product Safety Law, and announced by the Consumer Affairs Agency (Control Nos. A200900363 and A201100258).

The Ministry of Economy, Trade and Industry (METI) would like to ask consumers possessing the products to have them inspected and repaired free of charge by Omron Corporation.

1. Nature of the accident and recurrence prevention measures

  1. Nature of the accident
    Two serious product accidents occurred with smoke emanating from power conditioners for photovoltaic systems manufactured by Omron Corporation and sold by Kyocera Corporation and were reported in accordance with the provision of Article 35, Paragraph 1 of the Consumer Product Safety Law (Control Nos. A200900363 and A201100258). Further, three similar accidents (non-fire accidents) have been reported to the National Institute of Technology and Evaluation (NITE). No deaths or injuries have resulted from these five accidents.

    It is supposed that the accidents resulted from a variation of insulation performance of film capacitors inside the products. Due to the effect of an abnormally high voltage from outside caused by thunder or the like and of ambient temperature during use, the component may have short-circuited and emanated smoke.

  2. Recurrence prevention measures
    To prevent further accidents, Omron Corporation will today issue a press release, post a message on its website and directly send a notice to users, and will start free inspection and repair of the recalled products. Kyocera Corporation will also post a message on its website at the same time.

2. Recalled products: product name, model, manufacturing No., month/year of manufacture, quantity, appearance and identification

  1. Product name and other data of the recalled products

    Product name Model Manufacturing No. * "OOOO" refers to serial No. Month/year of manufacture Quantity
    Solar power conditioner (Omron Corporation brand) Kei-KP40F 1XOOOO
    1YOOOO
    1ZOOOO
    21OOOO
    22OOOO
    23OOOO
    24OOOO
    25OOOO
    26OOOO
    27OOOO
    28OOOO
    From October 2001 to August 2002 1,358 units
    PVN-402 PVN-402
    PVN-302
    UK-OOOOOOO
    UL-OOOOOOO
    VA-OOOOOOO
    VB-OOOOOOO
    VC-OOOOOOO
    VD-OOOOOOO
    VE-OOOOOOO
    VF-OOOOOOO
    VG-OOOOOOO
    VH-OOOOOOO
    From November 2001 to August 2002 4,370 units
  2. Appearance and identification of the recalled products
    Check the model and manufacturing No. indicated on the sticker affixed to a side of the power conditioner product.

Omron Corporation brand

Omron Corporation brand

(Example) 1XOOOO (manufactured in October 2001)
1: The last one digit of the year; 2001 is indicated as "1".
X: Month indication with one digit;
X is for October, Y for November and Z for December. 1 to 9 are for January to September.
OOOO: The last four digits are for the serial No.

Kyocera Corporation brand

Kyocera Corporation brand

(Example) UK-42OOOOO (Econoline 402 manufactured in November 2001)
U: Year indication with one digit; U for 2001 and V for 2002
K: Month indication with one digit: K for November and A to L for January to December
42OOOOO: The first two digits "42" show that the model is 402. If they are "32", it means model 302. The last five digits are for the serial No.

3. Actions by the company

Omron Corporation will inspect and repair the power conditioners free of charge.

4. Notice by the company

  • Press release: December 9 (Friday), 2011
  • Message on the website: December 9 (Friday), 2011
  • Direct sending of notice: Started on December 9 (Friday), 2011

5. Alert to consumers

Anyone who possesses the above product should quickly contact either of the companies below. Should you notice any abnormality (abnormal odor or smoke) from the power conditioner for photovoltaic system, immediately turn off the operation switch of the product and stop using it.

6. Contact

Omron Corporation brand

Omron power conditioner reception center

  • Toll free telephone No.: 0120-066-875 (available even from mobile phones)
  • Business hours: 9:00 to 17:00 from Monday to Friday
    (unavailable on Saturdays, Sundays, national holidays, December 31 and January 1 to 3)
    * The center will be available on December 10 (Saturday) and December 11 (Sunday).
  • Website URL: http://www.omron.co.jp/info/20111209.htmlExternal Site Link (in Japanese)

Kyocera Corporation brand

Kyocera Corporation Solar Power Conditioner Reception Center

  • Toll free telephone No.: 0120-552-544 (available even from mobile phones)
  • Business hours: 9:00 to 17:00 from Monday to Friday
    (unavailable on Saturdays, Sundays, national holidays, December 31 and January 1 to 3)
    * The center will be available on December 10 (Saturday) and December 11 (Sunday).
  • Website URL: http://www.kyocera.co.jp/information/2011/1201_suya.htmlExternal Site Link (in Japanese)

Release Date

December 9, 2011

Division in Charge

Product Accident Information and Analysis Office, Product Safety Division, Commerce and Distribution Policy Group

Related Information

Product Safety
 
Ministry of Economy, Trade and Industry
1-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8901, Japan Tel: +81-(0)3-3501-1511
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