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- May 2012
- Recall of Electric Heaters Imported by Composite Co. Ltd. (Free Inspection or Repair)
Joint Release with the Consumer Affairs AgencyRecall of Electric Heaters Imported by Composite Co. Ltd. (Free Inspection or Repair)
A serious product accident has occurred in an electric heater imported by Composite Co. Ltd, causing the product to ignite.
The cause of the accident is under investigation, but it is thought to be a defective connection between a cord from the main body and a crimping terminal of the terminal board to which the power supply cord is connected, which might have caused a spark, resulting in ignition.
To prevent further accidents, Composite has today posted more information on its website and is sending notices to buyers of the product to let consumers know that it will inspect and repair the product free of charge.
This accident was announced as a serious product accident on February 14, 2012, in accordance with Article 35 (1) of the Consumer Products Safety Act, which relates to accidents of unclear origin in products other than gas and oil appliances (Control No. A201100965).
The Ministry of Economy, Trade and Industry (METI) would like to ask consumers who have purchased the product in question to have the product inspected or repaired free of charge in order to prevent any further accidents.
1. Nature of the accident and recurrence-prevention measures
1) Nature of the accident
A serious product accident resulting in ignition of a product has occurred in an electric heater imported by Composite Co. Ltd and was reported to METI in accordance with Article 35 (1) of the Consumer Products Safety Act (Control No. A201100965).
The cause of the accident is under investigation but it is thought to be a defective connection between a cord from the main body and a crimping terminal of the terminal board to which the power supply cord is connected, which might have caused a spark, resulting in ignition.
2) Recurrence prevention measures
To prevent further accidents, the company has today posted more information on its website and is sending notices to buyers of the product to let consumers know that it will inspect and repair the product free of charge.
2. Recalled products: product name, model, sales period, quantity and appearance
1) Product name, model, sales period and quantity of the recalled products
- Product name:
- Electric heater (oil heater)
- Model:
- HYT-029FT
- Quantity:
- 7,650 (all of them mail-ordered.)
- Sales period:
- January 2008-February 2010
2) Appearance
3. Actions by the company
The company will inspect and repair the product free of charge.
4. Notice by the company
- Website:
- Wednesday, May 9, 2012
- Sending notices to buyers:
- Wednesday, May 9, 2012, onward
5. Alert to consumers
Anyone who has purchased the above product should immediately contact the company below.
6. Contact
- Telephone (toll free):
- 0120-29-0770
- Service hours:
- 9:30-17:30 (weekdays; excluding Saturdays, Sundays and national holidays)
- Website:
- http://www.composite8.com/oilheater/recall/
(in Japanese)
Release Date
May 9, 2012
Division in Charge
Product Accident Information and Analysis Office, Product Safety Division, Commerce and Distribution Policy Group