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Results of Damage Caused by the Earthquakes that Occurred in Kumamoto Prefecture and METI’s Response (as of 6:00 am, Wednesday, April 27)

The Ministry of Economy, Trade and Industry (METI) hereby announces the results of damage caused by the earthquakes and METI’s response in the areas where METI is in charge.

Announcement to SMEs, small enterprises and individual business operators

Kengun Shopping Street in Kumamoto City has resumed the operation of 30 stores out of 52, overcoming the damage to its arcade that made headlines in the media immediately after the occurrence of the earthquakes. It plans to resume the operation of seven more stores soon. This effort shows another example of the secure advancement toward recovery and reconstruction.

As for financial support, loan evaluation criteria will be more relaxed for business owners who are victims of the earthquakes in all regions across Oita Prefecture and Kumamoto Prefecture. The Japan Federation of Credit Guarantee Corporations (JFG) will guarantee the full loan amount to such owners, despite only guaranteeing 80% in regular cases. The upper limit of such loans is 280 million yen (80 million yen for those who have no warranty).

Furthermore, business counseling counters have been opened and counselors are providing telephone and face-to-face interviews free of charge with no limitation on the number of times. They have already received 1,400 or more cases. They are also flexible in addressing business operators’ requests to change loan repayment terms and other issues. Please feel free to ask about financing, resuming business, employees and any other problems.

Counseling counter of Kumamoto Yorozu Support Center: Telephone: 096-286-3355 (9:00–17:00)
List of counseling counters at Japan Finance Corporation (JFC), Shoko Chukin Bank, Japan Federation of Credit Guarantee Corporations (JFG), chambers of commerce and industry, and business associations in Kumamoto and Oita Prefectures: Site Link

City gas

Outage: About 39,000 households around Kumamoto City Gas. Gas supply has been recovered to more than 60% of the total outage, a faster pace than the initial expectation. Recovery is planned to be totally completed by May 8. Saibugasu Co., Ltd. is sequentially providing 20,000 portable gas stoves to customers, while coordinating with municipalities, such as Kumamoto City, Mashiki Town, Mifune Town and Minamiaso Village.


As for convenience stores, supermarkets and gas stations in Kumamoto Prefecture, 99%, 88% and 91% of total stores and stations respectively are operating.

The electricity outage was resolved completely.

Release date

April 27, 2016

Division in Charge

Public Relations Office, Minister’s Secretariat

Ministry of Economy, Trade and Industry1-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8901, Japan Tel: +81-(0)3-3501-1511
Copyright Ministry of Economy, Trade and Industry. All Rights Reserved.