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Recall of Batteries and Battery Chargers for Electrothermal Gloves Imported by Komine Co., Ltd.(Free Product Replacement)

A product accident occurred in a battery for electrothermal gloves imported by Komine Co., Ltd.(corporate number: 8011801017471), causing the product and its surroundings to ignite due to product malfunction.

The Ministry of Economy, Trade and Industry(METI)was informed of this accident as a serious product accident, and on January 23, 2015, the Consumer Affairs Agency made an announcement on the accident, in accordance with Article 35(1)of the Consumer Product Safety Act, which relates to an accident of unclear origin in a product other than a gas or oil appliance, and on October 30, 2015, made an announcement again on the accident as an accident suspected to be originating in the product according to the results of the investigation.

Following these announcements, in December 2017, another similar product accident occurred, causing the product to ignite. In response, to prevent further accidents, Komine Co., Ltd. today made an official announcement on its website to start free-of-charge replacement of the batteries and their battery chargers subject to the recall.

METI would like to encourage consumers who have purchased any of the products subject to the recall to stop using them immediately and contact the company above.

1. Nature of the accident and recurrence-prevention measures

(1)Nature of the accident

A product accident occurred in a battery for electrothermal gloves imported by Komine Co., Ltd., causing the product and its surroundings to ignite due to the fire from the product.

One serious accident report subject to Article 35(1)of the Act has been submitted.(Control No: A201400685;the company has released this product as "electrothermal gloves(charging type).")

The cause of the accident is assumed to be that a lithium polymer battery built into the product short-circuited, causing the product to ignite. However, the details of the cause of this short-circuiting were not confirmed due to the heavy burnout of the battery. Therefore, it was decided to end the investigation.

In addition, in December 2017, another similar product accident not covered by Article 35(1)of the Act was reported to the National Institute of Technology and Evaluation(NITE).

No injuries occurred in these cases.

(2)Recurrence-prevention measures

To prevent further accidents, on January 5, 2018, Komine Co., Ltd. will provide related information on its website to provide free-of-charge replacement of the batteries and their battery chargers subject to the recall.

2. Products to be recalled: outline of the products, product verification method, and other information

(1)Outline of the products

Battery "GK-787" and battery charger "SH-8410" as accessories or optional products for electrothermal gloves called "Electric Heat Gloves:Kikero GK-777" sold by Komine Co., Ltd.

Sales period:
From September 2013 to November 2017
Quantity of products to be recalled:
Sets of two batteries and one battery charger packed with a pair of electrothermal gloves:5,965
Sets of two batteries as optional products:669
Battery chargers as optional products:72

(2)Appearance of the products, and product verification method

Appearances of electrothermal gloves called "Electric Heat Gloves:Kikero GK-777"

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  • Product verification method
    Find stickers attached to the battery and its battery charger of your product to confirm the information.
    Check the serial number of the battery on the sticker. If the number starts with "SR2013" or "SR2014," your product is subject to the recall.
photo1

3. Actions by the company

The company will provide a replacement of the products to be recalled free of charge.

4. Notice by the company

Alert to consumers concerning the replacement on its website:December 15(Fri.), 2017
Website concerning the start of the replacement on its website:January 5(Fri.), 2018
Requesting cooperation from retailers:January 5(Fri.), 2018, onward

5. Alert to consumers

Anyone who has purchased any of the above products should immediately stop using it and contact the company as indicated below soon.(contact counter will open on January 5, 2018.)

6. Contact

Contact counter
Contact counter for recall of electrothermal gloves "GK-777," Komine Co., Ltd.
Telephone:0800-600-0101(toll free)
E-MAIL:customer@komine.acメールリンク
Service hours
From 9:00 to 16:00(closed Saturdays, Sundays and national holidays)

Release date

January 5, 2018

Division in Charge

Product Accident Information and Analysis Office, Product Safety Division, Industrial and Product Safety Policy Group

Related website

Ministry of Economy, Trade and Industry1-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8901, Japan Tel: +81-(0)3-3501-1511
Copyright Ministry of Economy, Trade and Industry. All Rights Reserved.