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Two Years have Passed Since the Start of Full Liberalization of New Entry into the Electricity Retail Market

Collect accurate information, read and understand the terms of use, and remain alert to solicitations for free-ride business

June 13, 2018

The Electricity and Gas Market Surveillance Commission

Two years have passed since the full liberalization of new entry into the electricity retail market started on April 1, 2016, and new entrants started electricity supply to consumers.

Since the start of this liberalization, the National Consumer Affairs Center of Japan (NCAC), Consultation Services under the NCAC across Japan and the Electricity and Gas Market Surveillance Commission (EGC) under the Ministry of Economy, Trade and Industry (METI) have been ceaselessly receiving requests for consultation from consumers.

Meanwhile, METI finds that some newly-entered electric power companies have been considering business closures in these two years after the start of the liberalization.

As part of the efforts to call consumers’ attention concerning business closures of electric power companies, METI hereby releases case examples of consumers’ requests for consultation on the liberalization that NCAC, Consultation Services across Japan and EGC received as well as provided advice for.

Outline of the case examples

Division in Charge

Market Surveillance Division, Electricity and Gas Market Surveillance Commission

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