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Publication of Guidelines for Ensuring Reliability of the Certification System for Management System Standards

The Ministry of Economy, Trade and Industry (METI) has announced the publication of the Guidelines for Ensuring Reliability of the Certification System for Management System Standards. The guidelines were compiled after METI and various concerned parties, such as accreditation and certification institutions, spent the period since September 2007 reviewing issues potentially requiring action by the parties concerned in order to ensure reliability of the Certification System for Management System Standards, and subsequent to receiving public comments. METI looks forward to seeing accreditation and certification institutions, among other parties concerned, move forward with voluntary efforts to streamline and implement the guidelines in the near future, so that guideline objectives can be achieved.

1. The Certification System for Management System Standards, such as ISO 9001 (quality management system) and ISO 14001 (environmental management system), is designed to certify, in accordance with established international standards, the existence of appropriate systems for quality improvement, eco-friendliness, and related issues, in corporate and other organizations.

2. Recently, however, numerous scandals involving certification have occurred at companies that have acquired management certifications. The system is seen as not being able to prevent such scandals from occurring, and it is therefore difficult to say that society’s trust in the system is increasing.

3. In order to ensure the reliability of the system, since September 2007 METI has been reviewing issues potentially requiring action of concerned parties, such as accreditation and certification institutions, with those parties. Subsequently, after collecting and considering public comments on the various issues, METI compiled the Guidelines for Ensuring Reliability of the Certification System for Management System Standards.

4. The guidelines call for concerned parties to make the system easier to understand for society via full information disclosure regarding the overall system, and implementation of thorough audits that address not only nominal structure but also actual performance, among other measures. METI looks forward to seeing accreditation and certification institutions, among other parties concerned, move forward with voluntary efforts to streamline and implement the guidelines in the near future, so that guideline objectives can be achieved.

5. As there is shared international awareness of potential problems with the reliability of the system, METI, in collaboration with parties concerned , plans to make proposals based on the guidelines to major foreign countries and international organizations, such as the International Organization for Standardization (ISO) and the International Accreditation Forum, Inc. (IAF).

Release Date

July 29, 2008

Division in Charge

Conformity Assessment Division, Industrial Science and Technology Policy and Environment Bureau