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Joint Press Release with the New Energy and Industrial Technology Development Organization, Japan Quality Assurance Organization, Panasonic Corporation, and Daifuku Co., Ltd.Japanese Service Robots were Certified under Global Safety Standard ISO13482 for the First Time in the World-A robotic device for nursing care called “Resyone” and a high-speed vehicle control system called “Area Control System”-

The Ministry of Economy, Trade and Industry (METI) has been conducting the Project for Practical Application of Service Robots. Based on the results of the project, the Japan Quality Assurance Organization (JQA) examined and certified a robotic device for nursing care called “Resyone” which is manufactured by Panasonic Corporation, for helping patients to get up from beds and the “Area Control System,” manufactured by Daifuku Co., Ltd., which is a system to control high-speed vehicles in a distribution center, under the ISO 13482 global safety standard for service robots, for the first time in the world.

1. Background

As aging of the population continues in Japan, the expectation of the need to utilize robot technologies in the field of providing quality of life support, such as caring for the elderly, is rapidly growing. Meanwhile, as service robots more frequently come into contact with humans, technology, standards and rules to ensure human safety are required towards the full-scale introduction of such robots. In addition, a system for further safety assurance is also necessary.

In light of this situation, METI and the New Energy and Industrial Technology Development Organization (NEDO) jointly launched the Project for Practical Application of Service Robots in FY2009 and have taken concrete action, including collecting and analyzing data on the safety of such robots, formulating safety standards for users, testing methods for verifying safety, and establishing approaches to certifying safety.

As a result of this approach, the International Organization for Standardization (ISO) adopted Japan's proposal and on February 1, 2014, and issued ISO 13482 for service robots as a new global safety standard. The adoption has enabled manufacturers of such robots to gain certification in response to global safety standards.

Press release: Global Safety Standard ISO13482 was Issued for Service Robots (February 5, 2014)

2. Certification of the device and system under the global safety standard

The JQA certified the safety of the Resyone manufactured by Panasonic and the Area Control System by Daifuku, under the ISO13482 global safety standard for service robots, for the first time in the world, and issued certifications on February 17, 2014. This is the world’s first product certification for the safety of service robots under the global standard. This certification has objectively demonstrated the fact that Resyone and the Area Control System satisfy the safety requirements stipulated in the global standard, showing users the products’ high safety and trustworthiness.

Robotic device for nursing care Resyone (Panasonic Corporation)

This device smoothly transfers a care recipient from a bed to an electric reclining wheelchair by separating a part of the electric care bed and transforming it into such wheelchair.

Electric care bed in its normal position

The bed with the wheelchair section separated

The bed with the section transformed into an electric reclining wheelchair

Area Control System (Daifuku Co., Ltd.)

This system measures the positions of people on a real-time basis and controls the speed of a high-speed vehicle, such as automatically making the vehicle slower when it gets closer to people.

picture of Area Control System

The system is able to ensure safety for people in the same area by decreasing the speed of the vehicle preventing potential collisions, even should a person appear suddenly in front of the vehicle.


General steps taken for gaining certification for safety under ISO13482
When an enterprise applies for certification for safety under ISO13482, the enterprise should have a certification organization (JQA) examine the robot that the enterprise manufactured. First, the JQA evaluates the concept of the robot design (e.g., a design for attaching a sensor for finding users so as to decrease the speed of the device or halt the device whenever avoiding a possible danger that the device may cause by contacting or colliding with users, or one for modifying external shapes or materials of robots) to see whether or not the robot satisfies the safety requirements under the standard. The JQA then evaluates the robot to check if it is manufactured exactly according to said design. After passing these two evaluation steps, the robot is to be certified under ISO13482, gaining proof of the product’s safety.

In particular, such enterprises are required to conduct safety verification tests for their manufactured robots at test sites, e.g., the Center for Service Robot Safety Verification in Tsukuba City, Ibaraki Prefecture ( external link (in Japanese)), as a part of the steps above.

Release Date

February 17, 2014

Division in Charge

  • Industrial Machinery Division, Manufacturing Industries Bureau
  • Conformity Assessment Division, Industrial Science and Technology Policy and Environment Bureau
Ministry of Economy, Trade and Industry
1-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8901, Japan Tel: +81-(0)3-3501-1511
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