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Winners of the First Nihon Service Award Announced Raising the Curtain on the Service Productivity Revolution

The winners of the Nihon Service Award have been announced. The Nihon Service Award is Japan’s first award scheme recognizing outstanding service that features a prize conferred by the Prime Minister.

At the awards ceremony, which took place on June 13 at Palace Hotel Tokyo (Marunouchi, Chiyoda-ku, Tokyo), the winners received their commendation certificates from Prime Minister Shinzo Abe, Minister of Economy Trade and Industry Motoo Hayashi, and other relevant ministers.

1. Nihon Service Award

The Nihon Service Award is a scheme that evaluates all service providers in Japan using a common yardstick across a diverse array of services, recognizing services that stand out as a beacon of excellence.

The service industry accounts for about 70% of both GDP and employment in Japan and is an important sector that holds the key to the future growth of the Japanese economy. This scheme awards prizes to outstanding services that we would like other companies in this industry – which will play such a crucial role – to emulate.

The scheme attracted around 900 applications from across the country in this, its first year. Following rigorous screening by a committee established by the organizer, Service Productivity & Innovation for Growth (SPRING), 31 entrants were awarded prizes, including the Prime Minister’s Prize (1 entrant), the Minister of Economy, Trade and Industry’s Prize (1 entrant), and prizes awarded by other relevant ministers.

2. Recipient

Name of Prize Recipient Service
Prime Minister’s Prize Kyushu Railway Company
(Fukuoka Prefecture)
“Seven Stars in Kyushu” Cruise Train
Minister of Economy, Trade and Industry’s Prize Meal Care Co., Ltd.
(Nagano Prefecture)
Meal supply service provided by “Food Educators” who teach children about culinary culture

*29 other companies also received ministerial prizes and prizes for excellence. Please see the attached document (in Japanese)(PDF:93KB)PDFfile for a list of the winning companies.

Release date

June 13, 2016

Division in Charge

Service Affairs Policy Division, Commerce and Information Policy Bureau

Related Information

Ministry of Economy, Trade and Industry1-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8901, Japan Tel: +81-(0)3-3501-1511
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