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  5. Recall of Bicycles and Electric Power Assisted Bicycles with Built-in Locking Mechanism Simultaneously Working Handlebar Lock and Circle Lock (Free Product Inspection and Repair)

Recall of Bicycles and Electric Power Assisted Bicycles with Built-in Locking Mechanism Simultaneously Working Handlebar Lock and Circle Lock (Free Product Inspection and Repair)

Stop using your product in question if you find a fracture on the case of the handlebar lock

June 24, 2019

Joint Press Release with the Consumer Affairs Agency

Six product accidents occurred in bicycles and electric power assisted bicycles with a built-in locking mechanism simultaneously working a handlebar lock and a circular lock,*products manufactured by Bridgestone Cycle Co., Ltd. (hereinafter referred to as “Bridgestone”) and Yamaha Motor Co., Ltd. (hereinafter referred to as “Yamaha”) from September 2003 and May 2015. A fracture on the case of the handlebar lock is suspected to cause the products to malfunction and make the handlebar inoperable, causing the users of the products to fall to the ground as a result. If you have purchased any model of the products in question and find a fracture on the case of the handlebar lock, stop using the product immediately and contact the companies above.

*Note: This is a locking-unlocking mechanism using a system combining a handlebar lock (front lock) and a rear-wheel lock (circle lock). This mechanism enables users to simultaneously lock or unlock these two locks in an interlocking manner.

1. Outline of the products in question

Bicycles and electric power assisted bicycles with a built-in locking mechanism simultaneously working a handlebar lock and a circular lock, which were manufactured by Bridgestone and Yamaha from September 2003 and May 2015.

2. Alert to consumers

If you have purchased any model of the products in question with a built-in locking mechanism simultaneously working a handlebar lock and a circular lock, please make sure to confirm the following two points before use. If you find your product appears abnormal, stop using it immediately. Furthermore, if you find any fracture on the case of the handlebar or find that the motion of the handlebar is abnormal, contact the call centers provided by the companies below. To prevent further accidents due to unsafe products, do not keep using your product in question thinking that a fracture on the case as a minor breakage: it is not.

(1) Fracture on the case of the handlebar lock

If any abnormally strong pressure is applied to the case of the handlebar lock, the display of the case may break in order to prevent internal parts from breaking. This structure helps users to find the abnormal state of the handlebar lock. Please confirm your product to see whether or not the display of the case is broken.

Manufacturing period: From September 2003 to May 2015

(2) Display and motions of handlebar lock

The handlebar lock of the products in question has a display for helping users identify the locked or unlocked state of the lock. Please confirm your product to see whether or not the display always shows the lock state in red and the unlock state in blue responding to the operation of the rear-wheel lock of your product. In addition, please confirm the motions of the handlebar to see if there is any scratching feeling when unlocking the handlebar.

Bridgestone and Yamaha are recalling the products in question for inspection and repair of such products free of charge through the following contact counters:

Bridgestone:

Customer call center for the recall: 0120-502-092

Yamaha:

Customer call center for the recall: 0120-801-309

3. Information on the accidents caused by the products in question

In accordance with Article 35 (1) of the Consumer Product Safety Act, the Ministry of Economy, Trade and Industry (METI) was informed of six serious product accidents involving the products in question from Bridgestone and Yamaha as of June 18, 2019. Three accidents out of the six are under investigation.

Date of the accident Date when METI received a report on the accident Damage caused by the accident and other information Details of the accident Prefecture in which the accident occurred
April 27, 2017
A201700285
August 30, 2017 One user was seriously injured (damage to ligament, etc.). When the user was riding an electric power assisted bicycle in question, the handlebar lock of the bicycle suddenly engaged and locked the bicycle, causing the user of the product to fall to the ground and be injured. The product was manufactured by Bridgestone. Tokyo
May 31, 2017
A201700229
July 21, 2017 One user was seriously injured (bone fracture, etc.). When the user was riding a bicycle in question, the handlebar lock of the bicycle suddenly engaged and locked the bicycle, causing the user of the products to fall to the ground and be injured. The product was manufactured by Bridgestone. Tokyo
August 3, 2018
A201800353
September 12, 2018 One user was seriously injured (abrasion of skin, etc.). When the user was riding an electric power assisted bicycle in question, the handlebar lock of the bicycle suddenly engaged and locked the bicycle, causing the user of the products to fall to the ground and be injured. The product was manufactured by Yamaha. Tokyo
 

In addition, three other accidents for which the causes are under investigation were reported as serious product accidents, etc., in which when users were riding a bicycle or an electric power assisted bicycle with a built-in locking mechanism simultaneously working a handlebar lock and a circular lock, the handlebar lock of the bicycle suddenly engaged and locked the bicycle, causing the users to be injured.

Division in Charge

Product Accident Information and Analysis Office, Product Safety Division, Commerce, Industrial and Product Safety Policy Group

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