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Requests for Consultation on Novel Coronavirus Disease to be Accepted during the Golden Week Holidays

April 28, 2020

On April 29 (Wed.) and from May 2 (Sat.) to 6 (Wed.), 2020, despite being Saturday, Sunday and holidays, the Ministry of Economy, Trade and Industry (METI) will continue to accept requests for business operation consultations at the consultation counters and other offices in the following organizations, which has been open for SMEs and small enterprises that are or may be affected by the recent epidemic of the novel coronavirus disease.

On April 29 (Wed.) and from May 2 (Sat.) to 6 (Wed.), 2020, despite being Saturday, Sunday and holidays, METI will accept requests for business operation consultations from SMEs and small enterprises at the telephone consultation counters in the following organizations: the Japan Finance Corporation; the Okinawa Development Finance Corporation; the Shoko Chukin Bank, Ltd.; Credit Guarantee Corporations; the Japan Chamber of Commerce and Industry; the Central Federation of Societies of Commerce and Industry; the National Federation of Small Business Associations; the Organization for Small & Medium Enterprises and Regional Innovation, JAPAN; Yorozu Support Centers; the Small and Medium Enterprise Agency; the Regional Bureaus of Economy, Trade and Industry; and other entities.

Request for consultation on the Subsidy Program for Sustaining Businesses

Name of organization opening the consultation counter Telephone number Service hours
SME Financial and Subsidy Consultation Counter 0570-783183 From 9:00 to 17:00

Request for consultation on support measures in general

Name of organization opening the consultation counter Telephone number Service hours
The Japan Chamber of Commerce and Industry 03-3283-7917 From 13:00 to 16:00
The Central Federation of Societies of Commerce and Industry 03-6268-0085 From 9:30 to 16:30
The National Federation of Small Business Associations 03-3523-4901 From 9:00 to 17:00

Note: For information on consultation counters in other regions, see the Japanese press release.

Request for consultation on financing

Name of organization opening the consultation counter Telephone number Service hours
The Japan Finance Corporation    
Project for people’s daily lives 0120-112476 From 9:00 to 17:00
Project for SMEs 0120-327790 From 9:00 to 17:00

Note: For information on consultation counters in other regions, see the Japanese press release.

Note: For information on consultation counters providing services on weekdays, visit the following website.

Note: For information on consultation counters providing services on Saturdays, Sundays and holidays, other than April 29 (Wed.) and from May 2 (Sat.) to 6 (Wed.), 2020, visit the following website.

Division in Charge

Office for Business Stability, Small and Medium Enterprise Agency