May 1, 2020
Convenience store chains released reports on the progress of their efforts made under the action plans, which were formulated in response to the request of the Ministry of Economy, Trade and Industry (METI) in April 2019, concerning measures for addressing changes in business environments, e.g., escalating labor shortage and declining satisfaction among business operators of convenience stores.
- On April 25, 2019, in response to METI’s request, convenience store chains released their action plans concerning their measures for addressing changes in business environments, e.g., escalating labor shortage and declining satisfaction among business operators of convenience stores. These convenience store chains have recently released reports on their progress in their past efforts tackled under the action plans and METI hereby announces the progress.
- Taking into consideration the report compiled by the Study Group on New Ideal Approaches to Convenience Stores in February 2020, METI will continue to follow up on the efforts by these chains. From the latter half of 2020, it is scheduled to conduct such follow-up efforts for addressing challenges uncovered in this report, in parallel with identifying impacts on convenience stores caused by the novel coronavirus disease. METI will separately announce details of these efforts.
- Reports on the progress in the action plans of the respective convenience store chains are as follows.
- Seven-Eleven Japan Co., Ltd. (in Japanese)
- FamilyMart Co., Ltd. (in Japanese)
- Lawson, Inc. (in Japanese)
Division in Charge
Consumer Affairs, Distribution and Retail Industry Division, Commerce and Service Industry Policy Group