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  5. Additional Sites for Supporting Filing Requests for the Subsidy Program for Sustaining Businesses to Open

Additional Sites for Supporting Filing Requests for the Subsidy Program for Sustaining Businesses to Open

May 18, 2020

Concerning the Subsidy Program for Sustaining Businesses, on May 12 (Tue.), 2020, the Ministry of Economy, Trade and Industry (METI) started opening “Sites for Supporting Filing Requests for the Subsidy Program for Sustaining Businesses” in order to support businesses which are facing difficulties in electronically filing a request for the program. As part of this effort, METI decided on 406 Sites for Supporting Filing Requests to be opened by the end of May 2020 and hereby announces them.

1. Site venues

METI will newly open 406 sites in total by the end of May 2020. This will bring the number of such sites to 465, including 59 which opened by May 16 (Sat.), 2020.

For details of these sites, e.g., opening dates and venues, see the “List of the Sites for Supporting Filing Requests.”

2. Additional sites to be opened in the future

Moreover, it will also open other sites even after June 2020 and also dispatch mobile offices to the regions with no plans to open such sites, in order to support businesses in filing requests for the program.

3. Sites for Supporting Filing Requests

At these sites, personnel in charge will support businesses in electronically filing a request for the program. If you wish to make use of one of these sites, please bring copies of necessary documents (or original documents, if possible), with you to the site.

With the goal of preventing the expansion of the novel coronavirus disease, METI requires all businesses wishing to make use of the sites to register in advance. Please note that no businesses are able to receive support services at the sites without registering in advance.. For details on how to complete such registration, see Item 4 “How to register in advance” below.

4. How to register in advance

With the goal of preventing the expansion of the novel coronavirus disease, METI requires all businesses wishing to make use of the sites to register in advance. If you wish to enter any site, register in advance. Please note that no businesses are allowed to enter any site without registering in advance.

There are three methods of registering in advance: [i] online advance registration, [ii] advance registration by telephone (automated), and [iii] advance registration by telephone (operator response).

[i] Online advance registration

Visit the website of the secretariat of the program and register in advance.

Note: First access the webpage for advance registration through the top page for the Sites for Supporting Filing Requests, then select the site that you wish to visit, fill in the necessary information and complete the advance registration by clicking the button “Advance registration for visiting the site.”

[ii] Advance registration by telephone (automated)

Call the telephone number exclusively for acceptance of advance registration.* You can complete advance registration by pushing telephone buttons according to the automated audio guidance.

*Note: For this method, you need to input the “site number” of the site that you wish to visit. Please confirm the site number of the site in advance before calling the telephone number. The site numbers are accessible by sending a facsimile to the same telephone number or by calling the following “Contact Counter for Advance Registration for the Sites for Supporting Filing Requests by Telephone (Operator Response).”

Telephone number exclusively for acceptance of advance registration:

Tel: 0120-835-130
Service hours: This number is available 24 hours a day.

[iii] Advance registration by telephone (operator response)

The Contact Counter for Advance Registration for the Sites for Supporting Filing Requests by Telephone (Operator Response) will accept requests for advance registration for the Sites for Supporting Filing Requests.
*Note: Any contact counters other than the contact counter shown below will not accept inquiries about advance registration for such sites. Thank you for your understanding regarding this inconvenience.

Telephone number of the contact counter (operator response)

Tel: 0570-077-866
Service hours: From 9:00 to 18:00 on weekdays, Saturdays, Sundays and holidays

5. Documents that businesses should bring with them to the sites

Personnel in charge in the respective sites will support businesses in electronically filing a request for the program.
Please prepare the following documents before visiting the desired site and bring them to the meeting.
Moreover, if you wish to apply for any special treatment involving the request after referring to the Guide for Filing Requests for the Subsidy Program for Sustaining Businesses, please bring written evidence and other necessary documents for such treatment, too.

Copies of necessary documents (original documents are desirable, if possible)

Documents that SMEs and other entities should prepare and bring to the meeting

 

Documents that individual business operators and other entities should prepare and bring to the meeting

6. Information on the Contact Counter Exclusively for Preliminary Consultations on Filing Requests for the Subsidy Program for Sustaining Businesses

METI has opened a Contact Counter Exclusively for Preliminary Consultations on Filing Requests for the Subsidy Program for Sustaining Businesses for businesses wishing to file such a request for the program. If you wish to file such a request, contact the following counter.

Please note that this counter will not accept any requests for consultation from businesses that have already completed filing their requests for the program.

Telephone number of the contact counter

Tel: 0570-015-078
Service hours: From 8:30 to 17:00 only on weekdays

Division in Charge

Policy Planning and Coordination Division, Commissioner’s Secretariat, Small and Medium Enterprise Agency